If you're experiencing financial difficulty or don't believe you will be able to make your upcoming rates payment by the required due date, you can apply for an Payment Plan.
You can start making your payment(s) as scheduled in your Payment Plan application before receiving approval from Council.
To submit your application online you will need the following:
Apply online
You will receive a confirmation email once your application has been submitted. Please start making payment(s) as nominated on your Payment Plan application.
We will review your application and make a decision within 14 business days.
If approved, we will send you a payment schedule with due dates (please start making your payments on the date you chose in your application).
Learn more about how to pay your rates.
To submit your application you will need the following:
Download and complete the Payment Plan Application Form(PDF, 576KB).
Send your completed form to:
info@frankston.vic.gov.au
Download and complete the Payment Plan Application Form(PDF, 576KB) .
Frankston City Council PO Box 490 Frankston 3199
Visit any of our Customer Service Centres during opening hours, Monday to Friday.
Frankston Civic Centre 30 Davey Street Frankston
Seaford Customer Service Centre 1/6 Broughton Street Seaford
Langwarrin Customer Service Centre, Shop 6, Gateway Shopping Centre Langwarrin
Rates Payment Plan Application(PDF, 576KB)
If you need assistance or are having trouble with the website, please Contact Us.