Food Safety Compliance
Food Safety in Frankston City
Frankston City Council is committed to protecting and enhancing the health and wellbeing of the community by promoting high food safety standards across all local food businesses.
Our Environmental Health Officers play a key role by ensuring local food businesses follow the requirements of the Food Act 1984 and Australian Food Safety Standards. They work hard to keep the community safe by:
- Conducting regular and unannounced inspections and assessments of all food businesses
- Collecting food samples and taking part in local and state-wide food testing programs
- Actioning food recalls to remove unsafe or incorrectly labelled food products from sale
- Inspecting and registering new food businesses before they begin trading
- Investigating food safety complaints about businesses within Frankston City
Making a Food Safety Complaint
While most food businesses in Frankston maintain excellent hygiene and safety practices, sometimes things can go wrong. If you’ve experienced or witnessed a food safety issue, we want to hear from you.
Council can investigate food safety complaints, such as:
- Suspected food poisoning and outbreaks
- Unclean or unhygienic food businesses
- Food being sold from an unregistered business
- Unsafe food handling or poor hygiene by staff
- Incorrect or misleading allergen-free claims
Our Environmental Health team will investigate all food safety complaints about food businesses located within Frankston City.
If the food business is outside Frankston City, please contact the local council for that area.
To report a food safety issue, please complete our online form:
Food Safety Complaints
Food safety register of convictions
The Food safety register of convictions displays decisions to do with breaches of the Victorian Food Act 1984 and makes information about non-compliance available to the public.
Related information:
Food safety information for businesses
Get all the information you need to operate a food business in Frankston City.