Rates

Annual rate notices will be issued by the end of August 2026.  Please call us on 1300 322 322 if you:

  • have not received your notice by the 7th of September 2026
  • need to request a copy of your ratepayers notice from previous years.

Requests for more than 2 notices must be sent to info@frankston.vic.gov.au. A fee may apply for previous year notices

Admin and certificates

Update your mailing address or submit your details to receive your rates notice via email. Enquire about street numbering. Apply for a Land Information Certificate.

Apply for a refund request

If you think you have overpaid or incorrectly paid an amount, use this form to request a refund.

How to pay your rates

Find out how to pay your rates including online, BPAY, direct debit instalments, and more.

How rates are calculated

Understand how your rates are calculated and how they help improve the community.

Paying your rates

There are many ways to pay your rates. Learn about your options. Find information about property valuations. Apply for a farm rate.

Payment Plan and hardship assistance

Learn about your options if you are facing financial difficulty and don't believe you will be able to pay your rates on time.

Rates FAQs

Frequently asked questions about Council rates.

Valuations and objections

Learn about property valuations in Frankston City. Information on the objection process if you disagree with your valuation.

Rates concession

Valid concession card holders may be eligible for a discount on their annual rates.

Differential rates

Learn more about Council Differential Rating Information.

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