Curb or remove graffiti
Graffiti Reporting Reward Scheme – 12 month Trial
Take a stand against graffiti and help us hold offenders accountable.
As part of our commitment to safer, cleaner neighbourhoods, Council is trialling a 12-month graffiti reporting reward scheme. Residents who report graffiti that leads to a police finding of guilt may be eligible for a $500 reward.
How it works
- If you observe or have evidence, such a CCTV vision, of graffiti occurring you can make a report to Victoria Police via:
The Police Assistance Line 131 444
Crimestoppers 1800 333 000
Report online at www.police.vic.gov.au/police-assistance-line-and-online-reporting
- Photo evidence is encouraged to help track serial offenders and help police build a strong case.
- A reference number is provided to the resident for any report to Victoria Police.
- Victoria police may investigate the matter and pursue a Court outcome.
- As part of the Police investigation, you may be required to provide an additional witness statement or attend court in support of the Police process. Your Police evidence may be able to remain confidential. You will need to discuss this with the Police.
- If a finding of guilt is made the resident can contact Council with the result and reference number.
- Council will verify the details with Victoria Police.
- The reward is paid by Council to the resident.
Reward Details
- Amount: $500 per verified case
- Eligibility: First person to report the incident to police
- Verification: Council will confirm the outcome with police before issuing the reward
Who Can Participate?
This scheme is open to residents within Frankston. You must be over 18 years of age and able to provide evidence of your report.
Trial Period
The scheme runs from September 2025 to September 2026. Council will review its effectiveness and community impact at the end of the trial.
How to Notify Council
During this trial period please email info@frankston.vic.gov.au with your police reference number and contact details.
Graffiti Removal Kits – 12 month Trial
Help keep our community clean and vibrant!
We're excited to launch a 12-month trial of free graffiti removal kits for residents. This initiative is part of our commitment to creating safer, more welcoming neighbourhoods and empowering our community to take action against vandalism.
What’s In the Kit
Each graffiti removal kit includes:
- A graffiti removal solution (safe for most surfaces)
- Cleaning equipment like brushes, gloves and safety glasses.
- Instructions and usage guide
Who Can Get a Kit?
This trial is open to residents within Frankston. You must be over 18 years of age and kits are available free of charge while supplies last.
Please note that stock is limited to one kit per resident for the duration of the trial.
Trial Period
The scheme runs from September 2025 to September 2026. Council will review its effectiveness and community impact at the end of the trial.
How to Get a Kit
You can pick up a kit in person by visiting the Civic Centre. Please ensure you have ID to prove your status as a Frankston resident.
Who is Responsible for Removal?
Graffiti Council Can Remove
- If graffiti appears on your property or a property you are renting, you are responsible to organise its removal
- You can report any graffiti to Council's Graffiti Hotline, regardless of whether it is on Council land, state land or private property. Council will take steps to either remove the graffiti, or report it to the appropriate authority. However it is important to note that Council cannot remove graffiti from any property without the owner's authority. For this reason, if you have contact with or know the owner please advise the details to Council when contacting the Graffiti Hotline.
- Graffiti that Council has authority to remove, includes graffiti on Council land and private property (with authorisation from the property owner or following a period after the property owner has been notified consistent with the Graffiti Prevention Act 2007)
Please note that Council is only able to remove graffiti adjacent to Council owned roads and infrastructure. Use the map below to determine if the graffiti you wish to report is adjacent to Council owned roads or infrastructure
Frankston Roads Map
Graffiti Council Can't Remove
- Railway stations, belonging to Metro Trains
- Rail corridor exclusion zones, belonging to VicTrack
- Traffic/signalling infrastructure and electrical substations at main intersections and roads, belonging to VicRoads
- Infrastructure belonging to EastLink and Peninsula Link
- Utility boxes and electrical substations belonging to third parties, such as Telstra, NBN, United Energy
- Bus shelters, belonging to Adshel
Alternatively, you can report graffiti directly to the property owner.
Managing Graffiti
Council has an extensive Graffiti Management Program which aims to implement strategies to manage graffiti, minimise its appearance and assist Police with the apprehension of repeat offenders.
The program has four key objectives:
- To educate the community about graffiti management
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To engage effectively with vandals
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To ensure satisfactory levels of compliance with legislation and community standards are established and maintained
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To establish methods and regulations for the treatment of graffiti and guidelines for dealing with graffitists in the community
What is Graffiti?
Graffiti is any unauthorised writing or images on property. Graffiti in Frankston City (with exception of the rail corridor) mostly consists of 'tags'. Tags are the signature of a vandal, or crew of vandals, and looks like a scrawl to those outside the graffiti-culture.
Other forms of graffiti are called throw-ups or pieces which are more elaborate forms of graffiti often linked to hip hop culture. Another popular form of graffiti performed in Melbourne is called a stencil.
The management of graffiti is complicated by the contested nature of its definition as either vandalism or art. Melbourne City is internationally renowned for the quality of its graffiti within the graffiti culture and some art circles.
Many people however find all graffiti to be an affront to orderly society. Tags are usually considered to be particularly detrimental to the amenity of an area. Frankston City Council considers any graffiti to be an illegal act of vandalism and works closely with Frankston Police to apprehend vandals.
How Can I Reduce Graffiti?
- If you have a painted fence or house, keep spare paint available and immediately paint over any graffiti that appears on your fence or house
- Some surfaces are less likely to be targeted. Vandals usually prefer a solid reasonably flat surface. Fences with gaps such as metal or mesh fences are less appealing as they will not show the graffiti as prominently
- Become a graffiti removal volunteer by contacting Council's Compliance and Safety Department on 1300 322 322.
Quick Contacts
- Frankston City Graffiti Removal Hotline 1800 668 247
- Bus Shelters - Contact Adshel Bus Shelters for bus shelter faults, graffiti and vandalism on1800 501 402. Please provide the(bus shelter number and location).
- Crime Stoppers - 1800 333 000
- Eastlink - (03) 9955 1550
- Peninsula Link Maintenance - (03) 8592 6680
- NBN - 1800 687 626
- Telstra Phone Boxes - Faults / Graffiti / Vandalism (Box number or location) 13 22 03
- Vic Roads Signs and Traffic Control Boxes - Faults / Graffiti / Vandalism (Box number only) 13 11 70
- VicTrack - 1300 842 872
Tips On How to Remove Graffiti
- Brick-glazed / porous and concrete: Commercial products are available from paint specialists
- Glass / aluminium: Turpentine, or a liquid cleaner such as 'Jif' may be adequate. If not, use a commercial product
- Painted surfaces: Use matching paint to paint over the graffiti
- Unpainted surfaces: Removal from an unpainted fence is difficult and usually requires use of high pressure water equipment