Australia's Most Accessible Beach Pilot

To Book:

• To avoid disappointment, bookings are recommended. 
• Book a Coolcabana online via this link: Australia’s Most Accessible Beach Pilot Frankston
• For group bookings for Aged Care providers, Disability Service providers and Specialist Schools please email Accessible Beaches Australia directly via bookfrankston@accessiblebeaches.com
• If you are having trouble booking, please call Accessible Beaches Australia on 0488 101 124

To Provide Feedback about the pilot:

• Please complete our community survey via this link: Australia's Most Accessible Beach Pilot - Feedback - Frankston City Council
• Alternatively, please Email disability@frankston.vic.gov.au or call 1300 322 322

To Get Involved:

• If you would like to volunteer for this pilot please visit Accessible Beaches Australia’s website for more information.
• If you would like to be kept in the loop about future sponsoring opportunities, please contact disability@frankston.vic.gov.au  

This pilot program is for anyone with any kind of disability or mobility challenge.  This includes people with experiencing injury, illness or ageing which is impacting their participation, as well as people with hidden disabilities.

The pilot aims to remove barriers to visiting and enjoying the beach for participants and their carers/support people.

You will find the pilot program on the right side of Frankston Pier.

Address: 7N Pier Promenade, Frankston VIC 3199

Parking

To cope with the additional visitors requiring accessible entry to the site:

• 5-minute pick up and drop of zone.
• In addition to the 5 existing accessible parking bays, there will be 5 additional overflow accessible parking bays on site.
• Bus Parking Zone on Nepean Hwy

Note: Time limits and parking fees may apply as signed. Free time-limited parking for locals with Foreshore Parking Permits.

Public Transport.

We recommend you Plan Your Journey via Public Transport Victoria website (https://transport.vic.gov.au/) or app.

Frankston Station is 1132m away (approx.16 minutes for pedestrian)

The following Bus Routes service the area: 781, 784, 785 & 788.

Bike / Scooters

Bike racks available on site as well as e-bike charging points.

What to bring

• Swimwear - We recommend arriving with your swimwear on, so you can make the most of your booked time.
• Towel(s)
• Sun protection items including hat, sunglasses, sunscreen, and sun protective clothing,
• Thongs or slides
• A change of clothes
• Water bottle
• Food/Snacks and/or money/card to purchase them.

Consider bringing the following items if they apply to you:

• 4-point sling for portable hoist
• Transfer Board
• Noise-cancelling headphones
• Fidget toy
• Cuddle toy/Comfort item
• Swimming Googles
• Swimming Cap
• Waterproof pouch

• 3 Outdoor showers
• 1X All Gender Left Side Transfer Accessible Bathroom with baby change
• 1X All Gender Right Side Transfer Accessible Bathroom with baby change
• Male and Female Ambulant Bathrooms
• Urinal
• External hand washing basins (2 different heights)
• Accessible drinking water stations, some with pet bowls

There is no Changing Places Facility onsite. Whilst the benefits of a Changing Places facility in making the program even more accessible was identified during the planning phase of the program, it was not able to be delivered as a part of the initial pilot program. We will be gathering data and customer feedback during the pilot program to identify opportunities for improvement including to support the incorporation of a Changing Places in future programs. 

When you book a spot at the program you will receive a confirmation email.  This email will have a link to your booking where you can choose to reschedule or cancel your booking.  

If you have further questions, please contact Accessible Beaches Australia, who will be delivering the program via bookfrankston@accessiblebeaches.com    

If you would like to be kept updated on progress of Frankston City Beach Access projects and when bookings open, please email disability@frankston.vic.gov.au to join the mailing list.

Privacy

Frankston City Council is committed to protecting your privacy. Council has engaged Accessible Beaches Australia to deliver the pilot accessible beach program. Information collected via the booking system will be held by Council and made available to Accessible Beaches Australia to deliver the program and liaise with you about your booking. If you join the mailing list, your information will be held by Council and used to send email updates about the Beach Accessibility Opportunities in Frankston City and related initiatives. You can unsubscribe from the mailing list at any time by emailing disability@frankston.vic.gov.au.

Your information will only be used and shared as authorised by law. For more detail about how Council handles and protects personal and health information, or to access your information, see Council’s privacy policy at www.frankston.vic.gov.au or contact Council’s privacy officer on 1300 322 322. For more information about how Accessible Beaches Australia manages personal and health information see www.accessiblebeaches.com.

Bookings ensure participants can arrive to our beach with confidence. We appreciate about how much planning and preparation goes into outing at the beach so we would hate for people to arrive only to be disappointed to find it has been booked out.

Time limits help ensure that many people can have the opportunity to enjoy our accessible beach staff and equipment during its operating hours.  

The project was steered by an Advisory Committee made up of community members with disabilities, seniors, advocates, and disability service providers.