There are two types of certificates you can request:
A building information certificate is usually requested when buying or selling a property and may include information on:
A property information certificate is usually requested during the design stage of building to ensure proposed works meet regulatory requirements. The certificate may include information on whether the land or property is within a termite, bushfire or flood prone area.
You will need to register through our online portal before you apply online. Only one registration is required for each individual or company. Registrations should take one business day. If you have already registered, continue to step 2.
Your application must include:
We will respond to your request within 5 business days.
If you submitted an urgent request, you will receive the certificates within 24 hours. Urgent requests are subject to availability.
Download and complete the Application for Property Information(PDF, 904KB) form.
Send your completed form and supporting documents to:
Frankston City Council
PO Box 490
Lodge your application at one of our Customer Service Centres.
Frankston Civic Centre
30 Davey Street
Seaford Community Centre
1/6 Broughton Street
Langwarrin Customer Service Centre
Shop 6, Gateway Shopping Centre
230 Cranbourne-Frankston Road
View the Building Services fee schedule.
If you need assistance or are having trouble with the website, please Contact Us.