If you are replacing a damaged bin
Report a Damaged Bin
If you are reporting a missing bin
Report a Lost or Stolen Bin
| You are the owner, landlord or property manager |
Yes, as owner or property manager you can make the request. Property manager will be required to upload proof of authority from the Owner. |
| You are a tenant |
Yes, you will need to contact your landlord or property manager to make the request. However, tenants can order a food and garden waste service for the property (further details can be found under Tenant food and garden waste service below). |
| You run a commercial business |
Yes, as long as you are the landlord or property manager of the commercial property. |
New and additional waste service options
To start a new waste service, you will need to choose from one of the options below.
Please note, each property is allowed the following maximum waste services:
- two general rubbish
- two mixed recycling
- two food and garden waste
- one glass recycling
If you require more waste services, please contact Council.
All costs are added to your rates pro rata for this financial year and in full for subsequent years.
Residential - new service
Pack A: $510.50 per year
Includes:
- 80 litre general rubbish bin (red lid)
- 240 litre mixed recycling bin (yellow lid)
- 80 litre glass recycling bin (purple lid)
- 240L Food Organics and Garden Organics bin (green lid)
|
Pack B: $457.40 per year
Note: Only available for multi-unit developments.
Includes:
- 80 litre general rubbish bin (red lid)
- 240 litre mixed recycling bin (yellow lid)
- 80 litre glass recycling bin (purple lid)
- 120L Food Organics and Garden Organics bin (green lid)
|
Pack C: $608.40 per year
Includes:
- 120 litre general rubbish bin (red lid)
- 240 litre mixed recycling bin (yellow lid)
- 80 litre glass recycling bin (purple lid)
- 240L Food Organics and Garden Organics bin (green lid)
|
Pack D: $555.30 per year
Note: Only available for multi-unit developments.
Includes:
- 120 litre general rubbish bin (red lid)
- 240 litre mixed recycling bin (yellow lid)
- 80 litre glass recycling bin (purple lid)
- 120L Food Organics and Garden Organics bin (green lid)
|
Commercial - new service
General rubbish 80L plus mixed recycle - $397.30 per year
Includes:
- 80 litre general rubbish bin (red lid)
- 240 litre mixed recycling bin (yellow lid)

|
General rubbish 120L plus mixed recycle - $499.20 per year
Includes:
- 120 litre general rubbish bin (red lid)
- 240 litre mixed recycle bin (yellow lid)

|
Tenant food and garden organics bin
Residential
Tenants of residential properties are only able to order an additional food organics and garden organics bin for the property they are a tenant of as the initial (1st bin) food and garden organics bin onsite will be paid by the Owner now that the food and garden organics bin is a compulsory service for residential properties.
Commercial
Tenants of commercial properties can order a food and garden organics bin for the property they are the tenant of.
Proof of being the tenant will be required when ordering the tenant food and garden waste service (current utility bill or rental agreement to be uploaded when ordering the bin).
The tenant service is payable upfront by credit card. The amount calculated for payment is a pro rata payment of the current annual charge which is calculated for the quarters remaining in this financial year.
A renewal notice will be sent to you at the end of the financial year and you can choose to pay the cost of the bin for another year or arrange for the bin to be removed from the property if no longer required.
Please see below details for the food and garden waste service.
Food organics and garden waste service (tenant) - 159.20 per year
Includes:
- 240 litre food and garden waste bin (green lid)

Where a property is provided with an additional set of bins (one red-lidded rubbish bin, one yellow-lidded recycling bin and one green-lidded FOGO bin), the property will be charged for the additional bins as a set of bins. Please refer to bin set pricing in the new waste service section above.
Residential - additional bins
General rubbish 80L - $204.80 per year
Includes:
- 80 litre general rubbish bin (red lid)

|
General rubbish 120L - $255.90 per year
Includes:
- 120 litre general rubbish bin (red lid)

|
Food Organics and Garden Organics 240L - $159.20 per year
Includes:
- 240 litre food organics and garden organics bin (green lid)

|
Mixed recycle 240L - $55.00 per year
Includes:
- 240 litre mixed recycle bin (yellow lid)

|
Commercial - additional bins
General rubbish 80L plus mixed recycle - $397.30 per year
Includes:
- 80 litre general rubbish bin (red lid)
- 240 litre mixed recycling bin (yellow lid)

|
General rubbish 120L plus mixed recycle - $499.20 per year
Includes:
- 120 litre general rubbish bin (red lid)
- 240 litre mixed recycling bin (yellow lid)

|
General rubbish 80L only - $397.30 per year
Includes:
- 80 litre general rubbish bin (red lid)

|
General rubbish 120L only - $499.20 per year
Includes:
- 120 litre general rubbish bin (red lid)

|
Mixed recycle only - $251.20 per year
Includes:
- 240 litre mixed recycling bin (yellow lid)

|
Order now
Residential
Order a new residential waste service or additional bin here
Commercial
Order a new commercial waste service or additional bin here
Tenant food and garden waste service - tenants only
(if you are an owner, landlord or property manager, please use the above Residential link)
Order a tenant food and garden waste service here