Disability Facilities

Council offers a number of specialised facilities as part of our overall strategy to improve accessibility and inclusiveness for all Frankston residents.

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Accessible Change Rooms and Toilets

Frankston has seven above standard accessible change rooms and toilets in two key locations:

The George Pentland Botanic Gardens are locked with MLAK systems. Frankston is leading the way in building these state of the art accessible facilities in key destinations across the municipality. In partnership with a PAST (now MiLife Victoria) a local disability service Frankston City is leading the way in building these above minimum standard toilets. October 2016 will see Bayside Shopping Centre build its first Changing Places toilet.

Beach Wheelchair

The accessible wheelchair is available for free loan at the Frankston Visitor Information Centre, 7 days from 9am-5pm. Photo identification is required and a loan agreement form must be completed. This specially designed chair enables you to go the beach and into shallow water. A second person must accompany the user.  This can be pre-booked by phoning 1300 322 842.

Beach Wheelchair

Changing Places Accessible Toilets

Changing Places toilets are different to standard accessible toilets. They have extra features and more space to meet special needs.

Each Changing Places toilet provides

  • A height adjustable adult-sized changing bench
  • A tracking hoist system
  • Enough space
  • A safe and clean environment.

You will need to bring your own sling.

In Australia standard accessible toilets do not meet the needs of all people with a disability or their carers. People with profound and multiple learning disabilities, as well as spinal injuries, spina bifida, motor neurone disease, multiple sclerosis or an acquired brain injury, often need extra facilities to allow them to use the toilets comfortably.

Currently, without available Changing Places toilets, carers struggle with choosing between changing their loved-ones on the floors of public toilets or being confined to the four walls of their home.

The Changing Places concept was introduced successfully in the UK in 2006 with over 600 Changing Places toilets spread across the country. This has transformed the lives of hundreds of thousands of people, enabling them to be far more engaged in their own local communities. .

George Pentland Botanic Gardens

New improved public conveniences now at the Foot Street end of the George Pentland Botanic Gardens in Frankston.

The facility includes two unisex fully-accessible toilets with baby change table, a separate male and female toilet and a family disability care room with hoist and mechanical bed funded by Peninsula Access Support and Training (PAST).

MLAK keys can be borrowed, upon presentation of photo ID, from the Frankston Visitor Information Centre, Civic Centre, Safer City Centre and Youth Resource Centre. Slings are available for loan from the Visitor Information Centre.

Please contact Frankston City Council on 1300 322 322 for further information, to find out about training in the use of the hoists, or if the equipment is damaged or unclean.

An accessible toilet at 69B Young Street is also available for people with an MLAK key 24 hours a day, 7 days a week.

Peninsula Aquatic Recreation Centre (PARC)

PARC offers highly accessible facilities for all abilities including a ramp, beach and pool hoist access to all pools; disabled change rooms; and overhead hoist facilities and elevator access to the gym and all group exercise studios.

Liberty Swing

The Frankston Liberty Swing, a device that allows people with mobility difficulties or using wheelchairs to enjoy the excitement of swinging, is one of the first installed in south-east Melbourne and only one of a handful in public playgrounds in Victoria. Frankston City residents can apply for permanent possession of a key, and those who already have an MLAK key can also access the swing.

Located at the Frankston Waterfront Regional Playground, the Australian designed and manufactured swing was funded by the Rotary Club of Frankston, Frankston City Council and the Variety Club.

Frankston City residents wishing to use the Liberty Swing can pick up a key from the Visitor Information Centre (VIC) on Pier Promenade, Frankston Waterfront. Keys are also available from the Frankston Civic Centre and the Frankston Life Saving Club.

For more information about how to obtain the key from the Visitor Information Centre, and processes involved in acquiring a permanent key, contact the Parks Planning and Development Coordinator on (03) 97468 1552


This key is an innovative system that allows 24 hour a day access to public facilities e.g. toilets for people with disabilities.


The MLAK key will provide access to the following accessible toilet facilities: 

  • Accessible toilet facilities at 69B Young Street, Frankston
  • Frankston Life Saving Club 
  • Nepean Highway Comfort Station (cnr Nepean Highway and Playne Street)

The MLAK key will also provide access to: 

  • The Liberty Swing at Frankston Waterfront Regional Playground

MLAK keys can be borrowed, upon presentation of photo ID from the Frankston Visitor Information Centre or contacting 1300 322 842.


To be eligible for an MLAK key you must have a disability validated by a letter from: 

  • A doctor
  • A disability organisation
  • A community health centre
  • A letter from your local Council if you have already been granted a Disability Parking Permit

Presentation of this letter at locksmiths who are registered with the Master Locksmith Association and payment of a small cost will enable you to obtain a key which will belong to you permanently. It will enable you to any facility in Australia fitted with MLAK locks.

To find a Master Locksmiths Association of Australia locksmith phone: 1800 810 698 Freecall.


Locksmiths in the Peninsula Region who can provide people with an MLAK key:

  • Mornington Lock Services
    6/244 Main Street
    Mornington, 3931
    P. 03 5975 9266
    F. 03 5973 4317
  • Locksmiths Services P/L
    Corner Rosella and Kitson streets
    Frankston, 3199
    P. 03 9781 1255
    F. 03 9781 1223
  • RAM Security Locksmiths
    122 Foster Street
    Dandenong, 3175
    P. 03 9792 2664
    F. 03 9793 3584
  • The Security Centre
    18 Young Street
    Frankston, 3199
    P. 03 9781 5988
    F. 03 9781 3543

Public Toilet Map

Public toilet locations, including accessible toilets in Frankston City.

Contact Us

Frankston City Council
30 Davey Street
Frankston 3199
P. 1300 322 322
E. info@frankston.vic.gov.au

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