Public Health Business Compliance

Environmental Health Officers play a vital important role in ensuring all registered public health businesses comply with the Public Health and Wellbeing Act 2008 and other relevant Legislation. Their work helps to protect and promote the public health of the community by:

  • Conducting routine inspections before the registration of a public health business.
  • Investigating complaints related to unregistered and unhygienic premises, and infection control in beauty, tattoo and other public health businesses.
  • Investigating public health and registration compliance at rooming houses and other prescribed accommodation businesses, focusing on hygiene standards, maintenance, and overcrowding.
  • Investigating gastroenteritis outbreaks at aquatic facilities, aged care services, and childcare centres to identify sources and prevent further spread of illness.

Report a Public Health business concern

If you have concerns about cleanliness and hygiene at any public health business or believe there is an unregistered businesses operating in Frankston City, please contact our Environmental Health Team. They will investigate your concerns to ensure the business complies with public health standards.

Report a Public Health Business

Report a Rooming Houses concern

If you're worried about hygiene, maintenance, overcrowding, or suspect an unregistered rooming house in Frankston City, please report it to Council.

Report a Rooming Houses Business 

Alternately, there are several agencies you can contact depending on the nature of the issue:

Safety & Legal Support

Tenancy and Housing deputes

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