Frankston City Council's website has been designed to meet the accessibility needs of our community. Below are a list of features and conventions we have implemented to ensure that our residents can view our information easily and effectively.

Font Size

You can increase or decrease the font-size by using your preferred browser's in-built functionality. Details on how to increase the font size for Internet Explorer and Firefox are below. You will need to have your menu bar visible to follow these instructions.

How to access your Menu Bar

1. Place your cursor above the website address at the very top of the page and right click
2. Tick Menu Bar box

Font Size - Internet Explorer 7 and above

To increase the font size in Internet Explorer 7 and above
1. Select 'View' from the menu bar top left hand corner of your browser window.
2. Select 'text size'
3. Select your preferred size (largest, larger, medium, small, smallest)
4. The new font size will be applied to the Frankston City Council site.

Font Size - Firefox

To increase the font size in Firefox
1. Select 'Tools' from the menu bar top left hand corner of your browser window
2. Click on 'Options'
3. Click on the 'Content' tab
4. Change the font to your preferred size and click 'OK'

National Relay Service

Frankston City Council is NRS Friendly

If you are deaf, hard of hearing and/or have a speech impairment you can contact the Council using the National Relay Service (NRS)

Most NRS call options are available 24 hours, 7 days a week.

To find the NRS call option that best suits you visit:

For assistance using the NRS, contact the NRS Helpdesk.

Contact details for the helpdesk are available at:

PDF Downloads

We have attempted to keep PDF downloads to a minimum, however there are certain instances where PDFs are necessary. You can download Adobe Reader. All PDF files on this website open in a new window.

If you cannot access a PDF document on this page, contact Frankston Council on 1300 322 322 for more details, or for a hard copy of the document.

Contact Us

Frankston City Council
PO Box 490
30 Davey Streey
Frankston 3199
P. 1300 322 322

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