Pet registration and renewal

Registering your dog or cat helps us to reunite you quickly if they become lost.

  • All dogs and cats over the age of 3 months must be microchipped, desexed and registered
  • Registration must be renewed every year by 10 April (you will receive a reminder)
  • If you do not register your pet, you may be fined
  • If you have more than 2 dogs and/or 2 cats, you must also apply for an Excess Animal and Birds Permit

 

Renewal

If your pet is already registered with Frankston City Council, we will send you a letter each year in March when your pet registration is due for renewal.

You will need the details from your renewal notice to make the payment. 

You can renew your pet registration in the following ways:

Step 1.Renew online 

Renew dog registration online

Renew cat registration online

Step 2.In person

You can pay by cash, cheque, money order, EFTPOS or Credit Card (Visa or Mastercard) in person. 

Present your renewal notice with payment at any Council Customer Service Centre. See the Visit Us page to find your nearest Customer Service Centre. 

Step 3.By Phone

Using a Visa, Mastercard or debit card you can call 1300 721 138. Please have your renewal notice on hand. 

Step 4.By Mail

Follow the instructions on your renewal notice to pay by mail.

Please note: receipts not issued for mail payments

Registration

Prepare documents and information

To register your pet for the first time with Frankston City Council, you will need:

  1. Your pet's microchip number and one of the following documents:
  2. proof of desexing (desexing certificate), OR
     proof of why your pet isn't desexed (please see the pet desexing and vaccinations page for more information)

Please note: If the owner of a dog or cat is under the age of 18 years then their parent or guardian is to be listed as the pet owner, as per the Domestic Animals Act 1994. 

You can register your pet in two ways:

Step 1.Register and pay online 

Please have a Visa or Mastercard credit/debit card ready to pay the non-refundable registration fee (Amex/Diners cards not accepted online).

Register online

Please note: You cannot register Restricted Breed, Declared Dangerous or Declared Menacing dogs online – please call us for advice.

Step 2.Register in person

If you are unable to pay online by credit/debit card, download and complete the Dog and cat registration form(PDF, 977KB) and return to a Council customer service centre. Please see our Visit Us page for your closest centre.

Fees

Please see the annual registration fees below

Registration type

Annual fee
(pro-rata rate may be applicable)

Annual fee for eligible pension card holder*
(pro-rata rate may be applicable)

Desexed dog/cat (compulsory)

$61

$30

Dog/Cat with temporary desexing exemption from a vet

$102

$102

Dog/Cat with permanent desexing exemption from a vet

$61

$30

Working dog

$61

$30

Dog/cat kept for breeding at a registered domestic animal business

$305

N/A

Dog that has undergone obedience training that complies with the regulations

$61

$30

Dog/Cat Association Membership (must present pedigree certificate & current animal association membership card)

$61

$30

Declared dogs (dangerous/menacing/restricted)

$406

$406

Registered foster carers

$8

$8

Guide dogs and government service dogs

Free

Free

Animals adopted from The Lost Dog's Home (must show proof of purchase)

Free (for first registration period)

Free (for first registration period)

 

*Eligible pension card holders must provide a copy of their pension card. See below for a list of accepted pension cards.

Accepted Pension Cards

Pet owners who have one of the following Pension cards receive the discounted pension fee for registration (excluding Declared dogs):

  • Pensioner Concession Card – issued by Centrelink or Department of Veterans’ Affairs
  • Department of Veterans’ Affairs Gold Card – War Widow (WW)
  • Department of Veterans’ Affairs Gold Card – Totally & Permanently Incapacitated (TPI)

Update Details

Change of address or contact details

If you have moved house or changed other contact details.

Update your pet registration details here

Don't forget to also update your details with the relevant microchipping agency by visiting the Pet Address website.

If your pet has sadly passed away, please notify us so we can update the records.

Notify us of a deceased pet

Contact

Phone

Email

Transfer of ownership

If you need to transfer ownership of an animal, please download and complete the Animal Registration Ownership Transfer Form(PDF, 314KB).

Applying for pension rate

If you hold a current pensioner concession card or gold DVA concession card then you may be eligible for a concession rate on your pet registration (50% discount on most registration types). 

Please email a photo or scanned copy of your concession card to info@frankston.vic.gov.au.

 

Please note: you are not eligible if you have a low income healthcare card.

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