Kerbside food and garden waste

Overview

You can now put packaged food waste in your food and garden waste bin.

Our fortnightly food and garden waste collection is an optional 'user-pays' service, turning your household food waste into nourishing compost for Victorian farmers.

As part of the service, you receive a free bench top kitchen caddy and liners.

Simply place your food scraps into the caddy, then empty the contents into your food and garden waste bin.


How do I order a bin?

Our fortnightly food and garden waste collection is an optional 'user pays' service.

Each household can order a 240 litre food and garden waste bin for $156.30 per year.

As part of the service, residents can order a free bench top kitchen caddy and liners.

Call us on 1300 322 322 to request a bin.

New bins are usually delivered within 5 business days. 


How do I order a caddy and liners?

Each household with a food and garden waste bin is eligible to collect one bench top kitchen caddy. Liners can be restocked for free.

Caddy and liners can be collected from: 

You will need to provide photo identification as proof of residency such as a drivers licence, passport or Keypass ID.

Call us on 1300 322 322 if you require assistance. 


How do I use the caddy and liners?

Try your caddy in a few spots before you find the right one for your kitchen. The caddy can be placed under the sink or on the kitchen bench. Your caddy can also be placed in your dishwasher for easy cleaning.

To use your kitchen caddy:

  • line your caddy with a 100% compostable liner
  • place all food scraps into the caddy
  • every 2 to 3 days, loosely tie up the compostable liner holding the scraps
  • place the liner, along with the contents, into your garden waste bin
  • place your garden waste bin on your kerbside for collection.

Each compostable liner roll provides 6 months’ supply.

If you run out of liners,  you can use newspaper or paper towel to line your caddy as these can be placed in the food and garden waste bin (avoid using plastic). Alternatively, food scraps can be placed into the caddy with no lining at all.  

As the compostable liners are made from 100% plant based product, the liners have a limited shelf life. Storing them in a cool, dry place away from heat and direct sunlight will help preserve their condition.

If purchasing liners yourself, make sure you choose liners that won't contaminate garden waste. We can only accept liners that are lime green, certified 100% compostable and meet the Australian Standards (AS4736). Look for products displaying the 'Seedling' symbol.


What can I put in the bin? 

Do not put plastic bags in your food and garden waste bins. Plastic bags can contaminate the soil that grows our food.

Yes

 No

fruit, citrus and vegetables plastic (including any kind bio-degradable/degradable)
meat scraps and bones glass or metal
dairy products nappies or baby wipes
seafood vacuum dust
tea leaves and coffee grounds animal droppings
egg shells cling wrap, aluminium foil or baking paper
food leftovers and scraps cigarette butts or ashes
cakes and desserts dishcloths
bread coffee pods
used paper towels, tissues and napkins coffee cups (including compostable)
grass clippings, weeds, tree clippings cutlery (including compostable or bio-degradable)
pasta, cereal and rice  food scraps that are wrapped or packaged

When is the bin collected?

Food and garden waste bins are collected fortnightly, on alternate weeks of your recycling bin.

Visit our bin collections page to find your next collection day.


What happens to my waste? 

Food and garden waste is taken to Cleanaway’s South East Organics Facility in Dandenong South.

At this facility, waste is shredded and later processed via a mix of open windrow and in-vessel composting.

These controlled conditions allow the material to decompose efficiently, becoming compost and soil conditioner.

The compost is then used by Victorian Farmers as nutrients to grow new fruit and vegetables.


More information

View frequently asked questions to learn more about the service.