Frankston Visitor Information Centre

Frankston Visitor Infomation Centre

The award winning Frankston Visitor Information Centre (FVIC) at the Frankston Waterfront provides residents and visitors with local knowledge, directions and advice on how to make the most of their time in Frankston City.

Residents can visit our Customer Service desk to complete any Council related business from Monday to Friday. 

The FVIC supports the promotion of events for Frankston and the Mornington Peninsula, encouraging tourism across the region. 


  • booking and ticketing, including street art tours
  • information and brochures
  • merchandise including I Love Frankston products and Australian made gifts and souvenirs
  • maps
  • details about wineries, restaurants, shopping, galleries, performances and many other attractions
  • beach wheelchair
  • MLAK key for the liberty swing that is located in the Frankston foreshore playground.

Customer Service desk (Council)

Visit our Customer Service desk to complete any Council related business, such as:


  • rates
  • animal registrations
  • parking fines
  • aged care services.


  • food scrap caddy & liner collection
  • enquiries
  • permits
  • Council-operated services
  • photocopying
  • scanning.   


Check out the Frankston City Guide(PDF, 4MB) to escape the everyday!


Suitable for: