Report an Issue

You can report a range of non-emergency issues directly to Council online using the Snap Send Solve app.

Just download the app via your app store, take a photo of the problem, confirm the location and the issue is sent directly to the relevant authority for follow up.

Find out more about Snap Send Solve below:

• Snap Send Solve website

This is the quickest way to log a report with Council, you can also use one of the links below, please leave your contact details if you require a follow up.

• Damaged or Missing Bins
• Illegally Dumped Rubbish
• Parking Fines
• Parks and Reserves
• Trees and Pruning
• Footpaths and Roads
• Stormwater Drains
• Council Buildings
• General Requests and Feedback
• Abandoned Shopping Trolleys
• Hoon Driving and Monkey Bikes

Damaged or Missing Bins

• Report your damaged bin
• Report your bin as missing

Illegally Dumped Rubbish 

• Report illegally dumped rubbish

Parking Fines

• Appeal a parking infringement

Parks and Reserves

• BBQ maintenance, mowing, vandalism and playgrounds

Trees and Pruning

• Overhanging branches, fallen trees or tree pruning

Footpaths and Roads

• Damage to a footpath
• Private tree overhanging footpath
• Pothole in road, street sweeping or road sealing

Stormwater Drains

• Damaged stormwater pit lid or blocked drain

Council Buildings

• Maintenance, graffiti, vandalism of community halls or sports pavilions

Graffiti

• Report graffiti for removal

Food Safety

• Food safety/health complaint

General Requests and Feedback

• General requests and feedback

Abandoned Shopping Trolleys

• Woolworths, Big W and Dan Murphy's trolleys or call 1800 641 497
• Coles trolleys or call 1800 TROLLEY (876 553)

Hoon driving and illegal monkey bikes

• Download Crime Stoppers app or call 1800 333 000

Contact Us

Frankston City Council
30 Davey Street
Frankston 3199
P. 1300 322 322
E. info@frankston.vic.gov.au