Report an Issue

Use the Snap Send Solve App

Snap Send Solve is an easy and efficient way to notify local councils, utilities or other authorities of issues that need addressing in your community.

Simply take a photo of the problem, confirm the location and the issue is sent directly to the relevant authority for follow up.

Download the app for iOS or download for Android via the app store. For more information, visit the Snap Send Solve website.

Report an issue directly to Council

You can also report a range of non-emergency issues directly to Council online using one of the links below.

Once an issue is reported, we generally investigate and undertake the necessary maintenance or repairs within 5 working days.

Please leave your contact details if you'd like us to let you know when the issue has been resolved.

Bins and Rubbish

• Report your damaged bin
• Report your bin as missing
• Report illegally dumped rubbish

Graffiti

• Report graffiti for removal

Parking Infringements

• Appeal a parking infringement

Parks and Reserves

• BBQ maintenance, mowing, vandalism and playgrounds

Trees and Pruning

• Overhanging branches, fallen trees or tree pruning

Roads, Footpaths and Drains

• Damage to a footpath
• Private tree overhanging footpath
• Pothole in road, street sweeping or road sealing
• Damaged stormwater pit lid or blocked drain

Damage to Council Buildings

• Maintenance, graffiti, vandalism of community halls or sports pavilions

Food Safety and Health Complaints

• Food safety/health complaint

Miscellaneous Issues

• General requests and feedback
  
  

Report non-Council issues

Abandoned Shopping Trolleys

• Woolworths, Big W and Dan Murphy's trolleys or call 1800 641 497
• Coles trolleys or call 1800 TROLLEY (876 553)

Hoon Driving and Illegal Monkey Bikes

• Download Crime Stoppers app or call 1800 333 000
  
  

Contact Us

Frankston City Council
30 Davey Street
Frankston 3199
P. 1300 322 322
E. info@frankston.vic.gov.au