On Monday 12 June, Seaford, Langwarrin and Civic Centre customer services will be closed. Reopening Tuesday 13 June.
Following the State Government’s decision to extend shared e-scooter trials across Victoria, Frankston City Council is undertaking a small-scale e-scooter trial in the City Centre. The four-month program with Neuron Mobility will involve 75 e-scooters in specified areas of Frankston’s city centre and foreshore area. It will include geofencing technology to establish slow and no-go zones and ensure dedicated parking zones are used at the end of each trip. The trial will provide data and insights about safe e-scooter use in Frankston City and the potential economic, environmental and transport benefits for Frankston.
For the most up to date riding map, and to learn more, visit the Neuron App or see FAQs below.
Frankston City Centre e-scooter
For the most up-to-date pricing and promotions, please check the Neuron app which can be downloaded via Neuron's website and the App Store or Google Play.
You can earn free credits by completing the modules in Neuron’s online safety school ScootSafe Academy.
Concession prices are available via the Neuron Mobility App and provided by Neuron Mobility to students and those who hold eligible concession cards.
Frankston City Council does not make any money from the Neuron e-scooter scheme. Riders pay fares to Neuron Mobility directly.
There is zero cost to rate payers. Riders pay fares to Neuron Mobility direct.
E-scooters can be ridden in the Frankston Metropolitan Activity Centre (FMAC). Neuron’s e-bikes will be available for those looking to travel a longer distance.
For the most up to date riding map visit the Neuron App.
There are dedicated Parking Zones highlighted on Map where e-scooters can be parked. Geofencing will also ensure e-scooters are parked in one of the many designated parking locations across the riding area. Details of exactly where riders can park can be found on the Neuron App.
Neuron’s e-scooters are fitted with GPS and geofencing which controls where they can be ridden and parked and their speed limits in different areas; they will gradually come to a safe stop if they leave the trial’s riding area.
E-scooters are fitted with GPS and are controlled by geofencing. If e-scooters are ridden out of the riding area, they lose power entirely. Neuron’s e-scooters also have topple detection which means that if they are left on their side their ground ops team gets an alert and then moves to reposition it safely. Geofencing also controls speed in some areas.
To learn more about how to park and ride responsibly head to ScootSafe Academy.
If you have any questions about Neuron’s e-bike or e-scooter operations please contact their customer service team via the app, phone or email:
If you need assistance or are having trouble with the website, please Contact Us.