Sister Cites

Contact Us

Council has a number of Customer Service Centres and welcomes your enquiries.

Frankston Civic Centre

Frankston Civic Centre

30 Davey Street, Frankston (main reception upstairs off Davey Street). Phone 1300 322 322 or (61 3) 9784 1888.

Langwarrin Customer Service Centre staff

Langwarrin Customer Service Centre

Shop 6, Gateway Shopping Centre, Cranbourne Road, Langwarrin. Phone (03) 8786 6512.

Seaford Customer Service staff

Seaford Customer Service Centre

120 Nepean Highway, Seaford. Phone (03) 8773 9601 or (03) 8773 9602.

Council Phone Directory

Frankston City Council Phone Directory

All contact phone numbers for Council.

General Enquiries

General Enquiries

Form to submit online enquiries.

If you need the assistance of an interpreter please phone 131 450

Interpreter Service

If you need the assistance of an interpreter, please phone 131 450.

Managing Customer Complaints

Managing Customer Complaints

Managing complaints is an important part of Frankston City Council's Service Excellence Commitment.

National Relay Service logo

National Relay Service

Details of TTY, Speak and Listen and National Internet Relay services.

Report a Maintenance Issue

Report a Maintenance Issue

Report Trees, Roads, Footpaths, Council Buildings, Parks, Reserves, Drainage or Graffiti issues.

Cover of Service Excellence Commitment poster

Service Excellence Commitment

Customer Service is an attitude, not a department.