Roadmap to Reopening

On Sunday 22 November 2020, the Victorian Government released its plans to ease restrictions as part of the final step to the 'Roadmap to Reopening'.

From 11:59pm 22 November 2020 a number of restrictions are easing. The changes to restrictions include:

  • There are no restrictions on reasons to leave home.  During the Last Step restrictions on gatherings remain in place.
  • There will be a phased return to workplaces.
  • Contact and non-contact sport and recreation can resume for all ages, with limits applying to numbers of people. 
  • Shops, recreational facilities, entertainment, hospitality and cultural venues will be open, although there are still restrictions. These include operating with a COVIDSafe Plan, density limits (the number of people allowed in a venue depends on its size so that people can keep at least 1.5 metres distance apart), record keeping and cleaning.

Please visit the Department of Health and Human Services website for more details on Steps 1 to 4 of the COVID-19 Roadmap to Reopening

To enquire about a specific Council service please phone: 1300 322 322 or ask via LiveChat on the bottom right corner of your screen.

Not noted above are minor changes to Council's Maternal and Child Health Service implemented during Stage 4, which will continue. For more information visit Family Services.

Face masks

Face masks remain mandatory in some settings, unless you have a lawful reason not to wear one

Please refer to our Face Masks page for more details.

For all information on COVID-19 restrictions please visit the Department of Human Health and Services website

Council customer service centres

From Monday 9 November 2020, our Customer Service Centres in Frankston (Civi Centre) and Langwarrin will resume face-to-face service with COVID-19 safety measures in place.

  • Civic Centre: Open 8.30am - 5pm Monday - Friday
  • Langwarring: Open 9am - 5pm Monday - Friday
  • Seaford Community Centre remains closed for IT works, however the Library Click and Collect service will be operating
  • Our Public Computers in our Langwarrin Service Centre will remain closed.
  • A face mask must be worn
  • 1.5 meter physical distancing in place.
  • Card payments are preferred.
  • We continue to be available to take your calls on our 1300 322 322 and to chat via our Live Chat on our website

Click here for more details.

Council operated facilities and public spaces

For more information about Council operated facilities and public space.

Employer obligations

If your staff can work from home, they must work from home.

Only go to work on-site if you are in a permitted industry and you have a permit from your employer.

Find out more about:

For Permitted Workers:

  • If your employees are unwell, they must stay home.
  • Ensure employees with symptoms of coronavirus (COVID-19) get tested and stay at home until they receive the results ( )
  • Plan contingencies for a potential increase of staff absences because people are self-isolating, self-quarantining or staying home because they are unwell to help slow the spread of coronavirus (COVID-19).
  • Develop an infection control policy and plan for what to do if staff arrive unwell at work (e.g. identify an isolation room or separate area).
  • Display coronavirus (COVID-19) education materials, these can be downloaded and printed from the Resources section on this page.
  • Minimise staff movements between areas and cross-over between shifts.
  • Provide adequate facilities or products (such as hand sanitiser, where available) to allow employees and others who enter the workplace to maintain good hygiene practices.
  • Provide appropriate personal protective equipment, including information or training on why the equipment is necessary and how to safely use it. 
  • Consult with Health and Safety Representatives (HSRs), employees and contractors about the actions you are taking to control risks associated with coronavirus (COVID-19).
  • Socialising among workers has been responsible for some transmission of coronavirus (COVID-19). This includes carpooling, huddling together at meal breaks or smoking in groups without physical distancing, and sharing items such as cigarette lighters and cutlery.
  • Workers should physical distance by keeping 1.5 metres apart from their work colleagues at all times and avoid sharing items such as phones, desks, offices, or other work tools and equipment.

For information on Coronavirus, refer to:

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