Roadmap to Reopening

On Sunday 6 September 2020, the Victorian Government released its plans for the 'Roadmap to Reopening', a staged move to 'COVID normal' at the end of November.

From 11:59pm on Sunday 13 September Stage 4 restrictions will change and metropolitan Melbourne will enter the First Step:

  • The curfew across metropolitan Melbourne will be eased to 9pm–5am.
  • Restrictions on public gatherings ease: 2 people or a household can meet outdoors for 2 hours maximum.
  • If you live alone or are a single parent with all your children under 18 you will be able to have 1 nominated visitor to your home.

  • Playgrounds will reopen

  • Frankston City Libraries Click and Collect service returns. Return chutes will also open

What does this mean for me?

In metropolitan Melbourne, there remain only four reasons to leave your home:

1. Shopping for food or other essential items

2. Outdoor exercise and recreation

3. Permitted work 

4. Caregiving, compassionate reasons or to seek medical treatment

There are limitations on these activities, including travel and time limits.

Please visit the Department of Health and Human Services website for more details on Steps 1 to 4 of the COVID-19 Roadmap to Reopening


To enquire about a specific Council service please phone: 1300 322 322 or ask via LiveChat on the bottom right corner of your screen.

Not noted above are minor changes to Council's Maternal and Child Health Service implemented during Stage 4, which will continue. For more information visit Family Services.

Face masks

When leaving home for one of the four reasons, people 12 years and older must wear a face covering, unless an exemption applies.

Frankston City Council is being provided with disposable and reusable masks from Department of Health and Human Services (DHHS) for distribution to vulnerable members of our community.

Please refer to our Face Masks page for more details.

For all information on COVID-19 restrictions please visit the Department of Human Health and Services website

Council customer service centres

To keep our community and our staff safe, our face-to-face Customer Service Centres temporarily closed from Monday 27 July, in line with COVID-19 restrictions.

Further information on how our service is adapting with these closures.

Council operated facilities and public spaces

For more information about Council operated facilities and public space.

Employer obligations

If your staff can work from home, they must work from home.

Only go to work on-site if you are in a permitted industry and you have a permit from your employer.

Find out more about:

For Permitted Workers:

  • If your employees are unwell, they must stay home.
  • Ensure employees with symptoms of coronavirus (COVID-19) get tested and stay at home until they receive the results (https://www.dhhs.vic.gov.au/where-get-tested-covid-19 )
  • Plan contingencies for a potential increase of staff absences because people are self-isolating, self-quarantining or staying home because they are unwell to help slow the spread of coronavirus (COVID-19).
  • Develop an infection control policy and plan for what to do if staff arrive unwell at work (e.g. identify an isolation room or separate area).
  • Display coronavirus (COVID-19) education materials, these can be downloaded and printed from the Resources section on this page.
  • Minimise staff movements between areas and cross-over between shifts.
  • Provide adequate facilities or products (such as hand sanitiser, where available) to allow employees and others who enter the workplace to maintain good hygiene practices.
  • Provide appropriate personal protective equipment, including information or training on why the equipment is necessary and how to safely use it. 
  • Consult with Health and Safety Representatives (HSRs), employees and contractors about the actions you are taking to control risks associated with coronavirus (COVID-19).
  • Socialising among workers has been responsible for some transmission of coronavirus (COVID-19). This includes carpooling, huddling together at meal breaks or smoking in groups without physical distancing, and sharing items such as cigarette lighters and cutlery.
  • Workers should physical distance by keeping 1.5 metres apart from their work colleagues at all times and avoid sharing items such as phones, desks, offices, or other work tools and equipment.

For information on Coronavirus, refer to:

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