How To Contact Us
Due to the evolving situation surrounding COVID-19 and the announcements by Federal and State Government regarding public health and safety, Council strongly recommends the below methods of contact for all enquiries over the coming weeks:
If you must physically attend our customer service centres please practice social distancing as we also implement social distancing measures internally.
Please bear with us during this busy period and we will do our very best to respond to you as early as possible.
Live Chat
Chat online to one of our team members between 9am - 4pm.
Note: Google Chrome is most suitable for live chat feature
Email
Info@frankston.vic.gov.au
Telephone
Call us on on 1300 322 322 to speak with one of our customer service officers.
Social Media
Keep up to date or send us a message on our social media pages:
Facebook
Twitter
Online
Our online systems are functioning as normal:
Report an issue
Make a payment
Media Enquiries
Email: communications@franskton.vic.gov.au.
Youth Services
Phone: 9768 1366
Email: youthcentral@frankston.vic.gov.au
Social Media: Facebook and Instagram
Frankston Libraries
Email: libraryenquiries@frankston.vic.gov.au
Frankston Arts Centre
Phone: 9784 1060
Email: thefac@frankston.vic.gov.au
Social Media: Facebook and Instagram
Further Information
If you suspect you may have the coronavirus disease (COVID-19), please call the dedicated hotline on 1800 675 398. Please keep Triple Zero (000) for emergencies only.
Visit the Department of Human Health and Services website for the latest updates.
This page was last updated 2 April