Business Support Services

Frankston City Council continues to monitor developments and receive advice from all tiers of government and expert stakeholders following government announcements regarding the closure of non-essential services to combat coronavirus.

Council is committed to supporting local businesses during this time and providing you with important information, resources and opportunities to keep you informed, inspired, focused and resilient. Over the coming days and weeks, Council plans to share vital links to tutorials, webinars, articles and other key information, such as how to access grants and support, plus opportunities to connect with other businesses to gain useful ideas and methods to combat economic challenges.

We understand local business operators from a range of industries such as hospitality, education, property, services are being impacted during the coronavirus situation and each department is working hard to provide innovative incentives and develop recovery programs to support business continuity.

Invest Frankston – Coronavirus Business Support

Council will be arming small business owners with information and tools on how they can plan, prepare, adapt and communicate so that they can be proactive during this time and, if possible, try to turn adversity into productivity. Over the coming days and weeks, Council will share critical information, links to tutorials, webinars, articles and other expert advice on how small business can prepare, protect and safeguard their business. 

Business Concierge

We have an expert at hand to provide you with the best advice and support for your business needs. Submit your enquiry and we will contact you as soon as possible. 

An essential part of the Invest Frankston Support Program is to provide a central point of contact for all business specific enquiries. By expanding Council's concierge service, Council is now able to guide businesses to external support services and respond to their individual needs during this time. This role is particularly important as businesses are finding it difficult to navigate the many communication channels and information that has recently become available.   

The Frankston Food Move

In preparation for the anticipated closure of Frankston’s hospitality industry, Council launched a new campaign #theFrankstonFoodMove. Primarily an awareness raising movement, the three month campaign encourages local residents to support local cafes and restaurants by pledging to order at least one meal a fortnight from one of the city’s amazing hospitality venues whilst maintaining safe social distancing practices.

Sign up to the Invest Frankston #theFrankstonFoodMove and pledge to order at least a meal a fortnight from one of the city’s amazing restaurants, cafes or bars.

To pledge your support visit The Frankston Food Move. By taking the pledge you will also go into the draw to win a $50 voucher to your favourite Frankston venue.

See the full media release here.

Business Mentoring

Recovery plans - Council is offering local businesses the opportunity to engage with a business coach who will support them to prepare a Business Continuity Strategy.  Strategies developed will contain all of the information businesses need to get up and running again, including a risk management plan, business impact analysis, an incident response plan, communication plan and a recovery plan.

Take your business online – Council is offering local businesses the opportunity to engage with a business coach who will support businesses to develop e-commerce and online solutions to ensure you are still able to trade whilst services are restricted.

All business coaching sessions are available via live chat platforms. For more information see our business coaching page.


Below are some helpful links with tips to assist with protecting and preparing your business against coronavirus;

In the meantime, if you need information on Frankston City Council’s approach to a pandemic plan visit the website

Further Information

If you suspect you may have the coronavirus disease (COVID-19), please call the dedicated hotline on 1800 675 398. Please keep Triple Zero (000) for emergencies only.  

Visit the Department of Human Health and Services website for the latest updates.


This page was last updated 2 April

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