2020-2021 Christmas Holiday Open Hours

The Council offices will be closed from 3pm Thursday 24 December 2020 and reopen 8.30am on Monday 4 January 2021.

Report an Issue

If you need to contact Council urgently

  • Call 1300 322 322
  • Please also call this number for out of hours service.

For non-urgent matters

Please note that online requests or requests via social media are not monitored outside business hours.

Street Light Issues

These are the responsibility of United Energy, please contact them directly on 132 099.

Helpful Links

Customer Service Centres

Civic Centre Customer Service Centre 

30 Davey Street
P. 1300 322 322

  • Closed from 3pm Thursday 24 December 2020 and reopen 8.30am on Monday 4 January 2021.

Langwarrin Customer Service Centre

Shop 6, The Gateway
230 Cranbourne-Frankston Road
P. 1300 322 322

  • Closed from 3pm Thursday 24 December 2020 and reopen 8.30am on Monday 4 January 2021.

Seaford Customer Service Centre and Community Centre

Seaford Community Centre
1/6 Broughton Street
P. 1300 322 322

  • Is temporary closed.  More details will be available shortly

Aquatic Centres

Peninsula Aquatic Recreation Centre (PARC)

Corner Cranbourne Road and Olive Grove
P. 03 9781 8444
W. www.parcfrankston.com.au

  • Closed Christmas Day

Please check PARC Facebook or PARC website for other opening hours an dmore information. Aquatic playground, water slides and café have various opening hours.

Pines Forest Aquatic Centre

Corner Forest Drive and Lehmann Crescent
Frankston North
P. 03 9786 4568
W. www.pinesfrankston.com.au

  • Closed Christmas Day
  • Please check the website for other opening hours

Centenary Park Golf Course

Centenary Park Drive, off McClelland Drive
P. 03 9789 1480
W. centenaryparkgolfclub.org/

  • Closed Christmas Day
  • Normal opening hours - open seven days from dawn ‘til dusk

Community Centres

Frankston Arts Centre and Cube 37

Davey Street, Frankston
P. 03 9784 1060
W. artscentre.frankston.vic.gov.au

  • Please call the number above or check the website for other opening hours

Frankston City Libraries

Frankston Library - 9784 1020
Carrum Downs Library - 8773 9539 
Seaford Library - 9784 1048

For all details and locations please visit the website below:

Impact Volunteering

Please visit the Impact Volunteering website for the opening hours

Frankston Regional Recycling and Recovery Centre

20 Harold Road, Skye
(off Ballarto Road, opposite the Skye Recreation Reserve)
P. 1300 322 322
W. www.frankston.vic.gov.au/FRRRC

  • Closed Christmas Day only 
  • Normal opening hours: Open seven days from 8am-4pm

Frankston Visitor Information Centre

7N Pier Promenade
Frankston Waterfront
P. 1300 322 842
W. www.visitfrankston.com

  • Check their website for opening hours

Frankston Youth Central

60A Playne Street, Frankston (next to Frankston Library)
P. 03 9768 1366
W. www.frankston.vic.gov.au/Youth

  • Check their website for opening hours

Maternal Child Health

Frankston City Maternal Child Health appointments are available throughout the Christmas and New Year period, with appointments prioritised for new and very young babies up to 4 weeks of age.

  • Services are closed on all Public Holidays
  • For appointments please call the central booking number 03 9784 1756
  • 24 hour Maternal and Child Health Line 13 22 29

In case of an emergency please contact 000.

Meals on Wheels

Clients will receive pre-prepared frozen meals during closure days and have been informed by staff via a letter.

Home Care and Respite Care

  • Home Care Services will not be provided on Public Holidays (there will be no replacement)
  • Clients will receive their next service as usual
  • Personal Care clients have already been called and asked if they would like the service on this day
  • Shopping clients will have been advised of the change and had their service re-scheduled

 Waste Collection 

  • Business as usual - including all Public Holidays
  • This includes household waste bin, green bin and recycling collections

Non Council Facilities

Justice of the Peace Signing Centres

Signing Centres operating where Justice of the Peace present to witness documents and certify documents.

Find a Justice of Peace by entering your location via the website below:

The Lost Dogs Home

920 Thompsons Road
Cranbourne West
P. 9702 8055
W. www.dogshome.com

  • Please call the shelter or visit the website to check other opening hours

Contact Us

Frankston City Council
30 Davey Street
P. 1300 322 322
E. info@frankston.vic.gov.au

After Hours Contact

1300 322 322 to report emergency matters including dog attacks or threatening animals.

Emergency Contacts

Fire Police Ambalance - phone 000 - test phone 106Fire / Police / Ambulance
Phone: 000
Test phone: 106



SES Flood Storm Emergency - phone 132 500Victoria State Emergency Service
Phone: 132 500


Emergency Victoria Vic Emergency


 National Relay Service logo - TTY dial 106 1800 555 727National Relay Service Emergency Calls by TTY 
Phone: 106
1800 555 727

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