nbn™ rollout

Following an extensive advocacy campaign led by Council, businesses and households across Frankston City will receive access to high speed broadband as part of the nbn™ rollout.


The rollout of nbn™ in Frankston City is well advanced, with all households and businesses to be fully connected to the nbn™ by July 2019.

Many household items could be connected to a traditional phone line, requiring a change to nbn™, including:

  • Landline phone
  • Landline internet
  • Medical alarms, auto diallers and emergency call buttons
  • Fire alarms
  • Monitored Security systems
  • EFTPOS and health claim terminals
  • Fax machines
  • Lift phones

Unmonitored medical alarm users may be eligible to upgrade to a new unmonitored medical alarm device through a participating device supplier at a reduced cost.

What you need to do

If you haven’t already, now is the time to contact your retailer about switching your phone and internet services to nbn™.

nbn™ will notify you by mail once your home or business is ready to switch. You will then have up to 18 months before existing services are disconnected.

As most existing landline phone and internet services will be disconnected, it’s important you switch affected services even if you only use a landline phone.

  • Check your address
  • Contact a phone and internet provider/retailer to make the switch

More information

Contact Us

Frankston City Council
30 Davey Street
Frankston 3199
P. 1300 322 322
E. info@frankston.vic.gov.au

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