Apply for a Rates Concession

A property owner can only apply for a concession for a property or a part of a property that is their sole place of residence.

Rates concessions do not apply to property that you don't live in, such as: 

  • Investment properties 
  • Vacant land 

What is the Concession discount?

The Municipal rates concession provides an overall maximum concession of $297.00 for the 2021-2022 period. This is made up of:

  • A 50% discount off your Council rates, up to a maximum of $247.00
  • An additional $50.00 discount off the fire service levy charges

The Municipal rates concession amount is increased by the State Government each year, in line with inflation.

It is important to note that your rates concession amount is not affected by rate capping.

Am I eligible?

To be eligible for the Municipal rates and charges concession, as the Ratepayer you must hold one of the following current and valid concession cards:

  • Pensioner Concession Card (PCC) issued by the Australian Government, Department of Human Services (formally Centrelink)
  • Pension Concession Card (PCC) issued by Department of Veterans Affairs (DVA)
  • DVA Gold Repatriation Heath Card - Totally and Permanently Incapacitated (TPI)
  • DVA Gold Repatriation Heath Card - For All Conditions - War Widow/Widower (WW)

dva_pensioner_card.jpg pensioner_concession_card.jpg dva_gold_card_tpi_1.jpg

Which cards are not eligible?

The below cards are not eligible for concession on Municipal rates and charges:

  • Health Care Card issued by Australian Government, Department of Human Services
  • Commonwealth Seniors Heath Card issued by Australian Government, Department of Human Services
  • DVA Gold Repatriation Health Card - For All Conditions
  • DVA Repatriation Heath Card - For All Conditions (Dependent)
  • Victorian Seniors Card

How do I Apply?

  1. Complete the Municipal Rates Concessions Application Form(PDF, 135KB)
  2. Email your completed Application Form to
  3. We will assess your application within 10 business days
  4. If approved you will receive a confirmation and your Concession will be applied to your Rates


Additional concession information is available on the Department of Families, Fairness and Housing website:

Learn more about concession entitlements