Freedom of Information
Freedom of Information (FOI) legislation ensures public accountability at all levels of government in Australia.
The Freedom of Information Act provides members of the public with a general right of access to documents held by Council. Some documents may be exempt from access and these are stipulated in the Act.
How do I make a request?
An application under the Freedom of Information Act can be made using the Freedom of Information Request Form and forwarding it to:
Freedom of Information Officer
Frankston City Council
PO Box 490
Frankston VIC 3199
Note: The request needs to be in writing providing sufficient information to enable the documents to be identified, and where possible, include the approximate date range of the documents requested. The application fee must also accompany the form. Payment may be made:
- In person by cash, credit card or EFTPOS at one of Council's offices at Frankston, Langwarrin or Seaford
- Via post by a cheque made payable to Frankston City Council
- Over the telephone by credit card; call 9768 1689 or 9768 1541.
Further information about the Freedom of Information process and fees and charges can be found on the Freedom of Information Request Form.
More assistance on how to make a FOI request
Contact Council’s FOI Officer on 1300 322 322 if you require further information or assistance with your request. The FOI Officer will also be able to advise whether particular documents or information are available without the need for a formal Freedom of Information request.
Visit the website for the Office of the Victorian Information Commissioner to find out more information on how to make a Freedom Of Information request.
Tips for making your FOI request from OVIC on Vimeo.
Potential impact of COVID-19 on Freedom of Information statutory timeframes
Changes to Council services, staff redeployment to provide community support and remote working arrangements resulting from COVID-19 may affect the time required to undertake searches for documents in response to some Freedom of Information requests. This may impact Council’s ability to meet the statutory timeframes in the Freedom of Information Act. Contact us for further information about how your request may be impacted.