Frankston City Strategic Housing and Homelessness Alliance


Everyone has the right to secure, safe and affordable housing

Frankston City has seen a 388 per cent increase in rough sleeping homelessness since 2016.

In 2017, the State Government officially recognised Frankston City as a rough sleeper hot spot.

In response to the continued pressures and emerging gaps in the housing sector a strategic housing and homelessness alliance has been established, which brings together senior representatives from 14 organisations operating in Frankston City to inform local planning and advocacy.

The Frankston City Strategic Housing and Homelessness Alliance (‘Strategic Alliance’), is represented by all key services with a commitment to alleviating homelessness in Frankston.  Together, the Strategic Alliance will develop and drive a shared agenda for improving, aligning, and expanding the capacity of Frankston’s housing and homelessness service system to better respond to the increasing pressures of homelessness in the municipality.

Rough sleeping and other forms of homelessness is an increasing issue in Frankston requiring a sophisticated and coordinated approach along with new innovative solutions to meaningfully reverse. The Strategic Alliance will form a coalition of change to systematically address the barriers and risk factors associated with homelessness in Frankston City with the intention of reducing homelessness towards zero.

By introducing a coordinated local homelessness response with a broad spectrum of organisations, Frankston is positioning itself to respond holistically to both enable improved safety nets to prevent homelessness, and to provide appropriate supports to break of the cycle of homelessness in the local area, in a historic and significant step towards tackling the causes and contributors of homelessness, so that all residents in Frankston might  have a safe, secure and affordable place to call home. 


  • To raise awareness of the emerging trends, issues and factors contributing to homelessness.
  • To develop an evidence based strategic plan, program logic and advocacy framework.
  • To expand the capacity of the housing and homeless service sectors to effectively respond to and reduce homelessness.
  • To enhance planning controls and partnerships to increase social and affordable housing supplies.
  • To exploring ‘Shared Value’ opportunities to increase resourcing.

Our definition of homelessness

The Strategic Alliance definition of ‘homelessness’ aligns with the Australian Bureau of Statistics (ABS) and Council to Homeless Persons’ (CHP) definitions in viewing homelessness more broadly than just ‘rough sleeping’ or ‘rooflessness’ in maintaining that: the term ‘homeless’ defines every person who is in a dwelling that is inadequate; has no tenure; has a short and non-extendable tenure; or does not allow them to have control of, or access to space for social relations[1].

This definition recognises that rough sleeping only makes up around 7 per cent of homelessness in Victoria, with ‘hidden homelessness’ being vastly overrepresented (and undercounted) across metropolitan Melbourne suburbs , including Frankston. Hidden homelessness includes those in: supported accommodation for the homeless; rooming houses; boarding house; severely overcrowded dwellings; temporarily staying with others (couch surfing); or staying in motels or other temporary lodgings[2].

[1] Council for Homeless Persons definition:

[2] Council to Homeless Persons 2019, ‘Making a Difference – Effective Local Government Responses to Homelessness’, commissioned by Monash Council October 2019, p.2

Homelessness in Frankston City

A Snapshot

  • Homelessness is increasing faster in Frankston than the Victorian and Australian averages, at 14.7% Frankston compared 14% Victoria and Australia respectively (2016 census)
  •  Homelessness in Frankston has increased at more than twice the rate of Frankston City’s total population growth 14.7% compared to 6% (2016 census)
  • The 2016 Census recorded 546 people as homeless in Frankston
  • The actual number is estimated to be four times that number
  • In 2016, 2,000 locals accessed homeless services
  • 6.7% of all rough sleepers in Victoria live in Frankston
  • 65% of people accessing homelessness support in Frankston are women (often accompanied by children)
  • There is an increase in the number of people seeking homelessness support ‘for the first time’ in Frankston
  • In 2017-2018 Frankston saw the highest increases of homelessness (overwhelmingly first time homelessness) amongst:  
    • Children (aged 0-9) increasing by 33.9%,
    • Young persons (aged 10-19) increasing by 18.4%
    • Women (aged 30-39) increasing by 5.2%
    • Women (aged 60 years) increasing by 12%

Frankston City Strategic Housing and Homelessness Alliance Members

  • Community Support Frankston
  • Peninsula Community Legal Centre
  • Peninsula Health
  • Bolton Clarke
  • Southern Homelessness Services Network
  • Launch Housing
  • The Salvation Army Homelessness – Frankston
  • Melbourne City Mission
  • NEAMI National
  • Mentis Assist
  • White Lion
  • Youth Support and Advocacy Service
  • Frankston City Council 

Homeless Charter IGAS Logo



Frankston ZERO

Frankston Zero — a major initiative to combat homelessness and assist rough sleepers in Frankston City — was launched during National Homelessness Week 1 – 7 August 2021.

Established by the Frankston City Strategic Housing and Homelessness Alliance, Frankston Zero is the culmination of two years of intensive planning to address the rising rates of rough sleeping homelessness in the municipality.

Frankston Zero – based on international best practice models to end homelessness – has reoriented the local service system to deliver a coordinated response for people sleeping rough. The initiative involves a coordinated homelessness response, where information and resources are shared, to minimise the time spent experiencing homelessness for individual rough sleepers. 

The initiative operates beyond traditional funding models and includes holistic support including mental health, family violence and trauma support, while working with the person to find secure housing. 

The State Government has offered continued funding for local Assertive Housing and Supportive Housing Teams (Launch Housing and Neami National) for an additional two to four years. This was a crucial enabler for the delivery of Frankston Zero.

Listen to Amanda Williams from Neami National chat to 3RPP about Frankston Zero.