Maternal and Child Health

Frankston City's Maternal and Child Health Service promotes the health and wellbeing of children from birth to 6 years of age.

Maternal and Child Health Contacts

Council offers young families the convenience of one contact point to make or change appointments with their Maternal and Child Health (MCH) centre. This central booking phone number is: 9784 1756 and is available Monday through to Friday from 9am – 3pm.

A State Government 24 hour MCH line is also available on 132 229 staffed by qualified nurses who can provide over-the-phone information, advice and referrals.

In an emergency, phone 000.

Find your closest Maternal and Child Health Centre

There are 14 Maternal and Child Health centres within Frankston City:

You do not have to attend the Centre you are allocated to. You can contact your preferred centre to discuss transferring. 

Bookings

  • For all appointments and information, phone the central booking line on 9784 1756.
  • The central booking line is available Monday to Friday, 9am - 3pm.

MCH App Available

Finding reliable information between your Maternal and Child Health (MCH) visits can be challenging for families. The Victorian Government’s new MCH App combines trustworthy information and time-saving features, into one simple digital tool.

Features include:

  • ‘Nora’, the app’s digital assistant who can answer most common child health queries
  • A library of information on popular health and development topics
  • Click-to-call contacts
  • Prompts for upcoming MCH consultations
  • Regular updates and messages

This free app can be personalised and is available for all Apple and Android smartphones. Download from your App Store or visit the website below:

Maternal and Child Health Framework

The hospital will send our Administration team your baby's birth notice and one of our Maternal and Child Health Nurses will contact you to arrange a Home Visit.

There are 10 Key Ages and Stages which consist of:

  • Home Visit
  • 2 weeks
  • 4 weeks
  • 8 weeks
  • 4 months
  • 8 months
  • 1 year
  • 18 months
  • 2 years
  • 3 1/2 years

If you feel you need further support you are welcome to contact you’re the Central Bookings line on 9784 1756. Alternatively, a 24 hour MCH line is available on 132 229. In an emergency, phone 000.

What to bring?

  • A change of clothes for the child
  • A comfort rug
  • Plastic bag for dirty nappy
  • Child Health Record book

Please note: Council has a policy of not allowing disposable nappies to be disposed of at the centre.

Services available

Consultations

  • Centre consultations
  • Growth and development assessment
  • Home visiting
  • Lactation consultancy

Family Support

  • Group programs
  • Guidance and advice on nutrition and parenting
  • Information on local community resources, services and agencies
  • New Parent groups

Health Advice

  • Child and women's health issues
  • Vision screening
  • Referrals for hearing tests are available
  • Immunisation
  • Referral to appropriate professionals

Health Promotion

  • Behaviour and development
  • Child and family nutrition and dental health
  • Home safety and accident prevention

Saturday Sessions

Saturday morning MCH sessions are available every alternate Saturday from 9am-12pm.

Location:
Terry White Chemmart Frankston MCH Service
89-97 Young Street, Frankston.

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