Wheelchair and Scooter Travel Pass

The Scooter and Wheelchair Travel Pass is issued by the Metlink Central Pass Office. The Scooter and Wheelchair Travel Pass has been introduced to support independent travel for people who are dependent on scooters and wheelchairs.

Who is eligible for the Scooter and Wheelchair Travel Pass?

To be eligible for the Scooter and Wheelchair Travel Pass you must:

  • have a permanent and severe disability (being for the term of
  • depend on the use of a scooter or wheelchair for mobility outside your home
  • be a permanent resident of Victoria.

Please note: All scooter users must have their dependence on a scooter certified by a General Practitioner or Specialist to be eligible. The General Practitioner or Specialist must declare that due to the applicant's permanent and severe disability (being for the term of their life and not expected to improve), they depend on the scooter for mobility outside the home. Please complete all sections of the application form (Section 1, 2, 3 and 4).


If you hold an Access Travel Pass, you can travel for free on:

  • Melbourne metropolitan trains, trams and buses
  • V/Line services
  • Regional town buses
  • Regional services that have a contract or service agreement with Public Transport Victoria.

Free travel passes can't be used for NSW TrainLink, Great Southern Railway, airport services and tourist railways. Please check with the relevant operator before booking or travelling.

Pass holders aren't required to touch on and off, but must show the card to public transport staff when requested.

You must carry your Free Travel Pass with you at all times while travelling on Victoria's public transport network.

Application details

To find out more information and download an application form.

Other free travel passes

Travellers Aid Australia

Travellers Aid aims to make everyday travel possible for all people by providing simple, practical transport-related support and aid that helps them travel independently and confidently, no matter what their background.

Travellers Aid services include:

  • travel-related emergency relief within Victoria  
  • the provision of subsidised half-yearly and yearly travel passes for secondary students
  • medical companions to accompany people to and from medical appointments
  • personal care and meals assistance for people with a disability
  • buggy service at Southern Cross Station and Seymour Station to assist people with mobility challenges to travel throughout the stations
  • low cost mobility equipment hire
  • fully accessible toilets with ceiling hoist, adult change table and experienced and qualified client support officers
  • showers and sleeping rooms at Southern Cross Station that can be used by people who are older, frail or sick, nursing mothers or just tired travellers
  • a luggage storage service at Flinders Street Station
  • internet cafe and comfortable lounge
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