Request a new or replacement bin

Report a missing bin

If your bin is lost or stolen, you can request a replacement online.

Report a missing bin

If you are unable to report a missing bin online, call us on 1300 322 322 to organise a replacement bin.

Replacement bins are normally delivered within 5 business days.


Report a damaged bin

If your bin is damaged, you can request a repair online.

Report a damaged bin

This is a free service.

If your bin is not empty, the bin will be repaired within 2 business days after your next collection If your bin is empty, the bin will be repaired within 2 business days

Repairs will take place on your nature strip or collection point.


Order a new bin

All bin types can be ordered for the property by the owner or property manager.

Contact Customer Service to order a new bin.

Food and garden waste bin

Our food and garden waste service is available to tenants and requires an annual upfront payment (pro rata).

Visit our Kerbside food and garden waste page for more information.

Bin sizes and costs

Through Council’s kerbside waste collection service, the following charges apply from 1 July 2022. Please note fees for bins are subject to change on 1 July 2023.

  • 80 litre garbage bin and 240 litre recycling bin - $382.10 per year
  • 120 litre garbage bin and 240 litre recycling bin - $479.80 per year
  • second 240 litre recycling bin for households - $50 per year
  • new or additional 240 litre recycling bin for commercial properties - $256.50
  • 240 litre garden waste bin (optional) - $156.30 per year.

Get in touch to request a change to your current bin size.

Additional recycling bin

You may be eligible to request an additional recycling bin for your property for free. To be eligible, you must demonstrate that your household is making a concerted effort to reduce waste.

If you are not eligible, you can request an additional 240 litre residential recycling bin for $50 per year.

Commercial properties can request a new or additional 240 litre recycling bin for $265.50 a year.

To apply for a free additional bin, download the Additional Recycling Service(PDF, 634KB)  form  and submit your completed form by email or at one of our Customer Service Centres.

Alternatively, call us on 1300 322 322 to request an additional bin at cost.