Coronavirus Business Support

Frankston City Council continues to monitor developments and receive advice from all tiers of government and expert stakeholders following government announcements regarding the closure of non-essential services to combat coronavirus.

Frankston City Council continues to be committed to supporting local businesses during this time. Council has provided local businesses with important information, resources and opportunities to keep them informed, inspired, focused and resilient. During the peak of the pandemic in March, 2020, Council shared vital links to tutorials, webinars, articles and other key information, such as how to access grants and support, plus opportunities to connect with other businesses to gain useful ideas and methods to combat economic challenges.

You can find support, information and resources below to assist you and your business during this time. 

Invest Frankston – Coronavirus Business Support

Council will continue to assist small business owners with information and tools on how they can plan, prepare, adapt and communicate so that they can be proactive during this time and, if possible, try to turn adversity into productivity.

Invest Frankston’s Re-opening Guide

With Coronavirus community transmission remaining low and testing facilities remaining high, the Victorian Government has relaxed COVID-Safe restrictions.

To help you ease into the recovery phase, we’ve put together some useful resources, links and guidelines from a number of organisations such as the Victorian Government, The Victorian Chamber of Commerce and Industry, Business Victoria and the Victorian Tourism Industry Council (VTIC), so that your questions can be answered.

Please be advised all eased restrictions and the proposed dates are subject to the advice of Victoria’s Chief Health Officer and the continued and effective management of the spread of COVID-19.

You can find up to date business information at the Department of Health and Human Services website. 

FAQ's

Invest Frankston, together with Frankston City Council, have put together a list of frequently asked questions(PDF, 1MB) to help you and your business find the answers you’ve been looking for.

Business Concierge

An essential part of the Invest Frankston Support Program is to provide a central point of contact for all business specific enquiries. By expanding Council's concierge service, Council is now able to guide businesses to external support services and respond to their individual needs during this time. This role is particularly important as businesses are finding it difficult to navigate the many communication channels and information that has recently become available. 

We have an expert at hand to provide you with the best advice and support for your business needs.

Privacy Statement

The information that you provide to Frankston City Council and the Business Coach will be treated as commercial-in-confidence.  Your contact information will only be used by Frankston City Council to communicate its business programs.  No information identifying you or your business will be provided to any third party unless required by law. No data identifying a client or their business or details about their business has been, or will be, sold to third parties whatsoever. Before joining the Frankston City Council Small Business Coaching Program, all coaches must sign a strict confidentiality clause. 

The Frankston Food Move

In preparation for the anticipated closure of Frankston’s hospitality industry, Council launched a new campaign #theFrankstonFoodMove. Primarily an awareness raising movement, the three month campaign encourages local residents to support local cafes and restaurants by pledging to order at least one meal a fortnight from one of the city’s amazing hospitality venues whilst maintaining safe social distancing practices.

Sign up to the Invest Frankston #theFrankstonFoodMove and pledge to order at least a meal a fortnight from one of the city’s amazing restaurants, cafes or bars.

To pledge your support visit The Frankston Food Move. By taking the pledge you will also go into the draw to win a $50 voucher to your favourite Frankston venue.

Business Mentoring

Recovery plans - Council is offering local businesses the opportunity to engage with a business coach who will support them to prepare a Business Continuity Strategy.  Strategies developed will contain all of the information businesses need to get up and running again, including a risk management plan, business impact analysis, an incident response plan, communication plan and a recovery plan.

Take your business online – Council is offering local businesses the opportunity to engage with a business coach who will support businesses to develop e-commerce and online solutions to ensure you are still able to trade whilst services are restricted.

All business coaching sessions are available via live chat platforms. For more information see our business coaching page.