Internal Ombudsman

The Internal ombudsman at Frankston City Council only deals with customer concerns that cannot be resolved by Officers, Managers, General Managers or the Chief Executive Officer. All of these avenues must be taken before going to the Ombudsman.

A request to the Internal Ombudsman must be in writing and on the Request for Ombudsman Investigation form.

PDF Files Disclaimer

Get Adobe ReaderAdobe Acrobat is used to view Portable Document Files (PDF). Download the latest version of Adobe Reader from the Adobe website (the Adobe website opens in a new window).

All PDF files on this website open in a new window. If you cannot access a PDF document on this page, contact Frankston Council on 1300 322 322 for more details, or for a hard copy of the document.

 

 

Back to top