Report an Issue

Community members can report a range of issues directly to Council by selecting one of the Customer Request Forms below or by using the MyFrankston App from their smart phone, devices and computer. 

MyFrankston App

Select the MyFrankston App link and save MyFrankston to the home screen or desktop of your device for future use.

Users can pay their rates, pet registration renewals, infringements and permits, or report incidents like dumped rubbish, graffiti, stray shopping trolleys, illegal parking, road or footpath repairs and limited footpath access due to overhanging branches.

Submit a Customer Request Form Online

Report Graffiti

Report graffiti by completing the Graffiti Online Form or by contacting the Graffiti Hotline.

The hotline is staffed 24 hours a day, 7 days a week.

If you are aware of the identity of a graffiti offender, report them to Crime Stoppers on 1800 333 000.

If you witness graffiti occurring, call 000. Do not confront the graffiti offender.

Hooning and Dangerous Driving

Stray Shopping Trolleys

Woolworths, Big W and Dan Murphy's trolleys

Coles trolleys

Contact Us

Frankston City Council
30 Davey Street
Frankston 3199
P. 1300 322 322

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