Accessibility

Frankston City Council's website has been designed to meet the accessibility needs of our community. Below are a list of features and conventions we have implemented to ensure that our residents can view our information easily and effectively.

Font Size

You can increase or decrease the font-size by using your preferred browser's in-built functionality. Details on how to increase the font size for Internet Explorer and Firefox are below. You will need to have your menu bar visible to follow these instructions.

How to access your Menu Bar

1. Place your cursor above the website address at the very top of the page and right click
2. Tick Menu Bar box

Font Size - Internet Explorer 7 and above

To increase the font size in Internet Explorer 7 and above
1. Select 'View' from the menu bar top left hand corner of your browser window.
2. Select 'text size'
3. Select your preferred size (largest, larger, medium, small, smallest)
4. The new font size will be applied to the Frankston City Council site.

Font Size - Firefox

To increase the font size in Firefox
1. Select 'Tools' from the menu bar top left hand corner of your browser window
2. Click on 'Options'
3. Click on the 'Content' tab
4. Change the font to your preferred size and click 'OK'

National Relay Service

Frankston City Council is NRS Friendly

Internet relay

Users can connect to NRS via the Relay Service website then advise the Council's contact number or Council's Customer Service number of 1300 322 322.

National Relay Service

If you are deaf or have a hearing or speech impairment you can call through the National Relay Service (24 hours, 7 days).

Speak and Listen

Users of Speech-to-Speech Relay Service can phone 1300 555 727 then advise the Council's contact number or Council's Customer Service number of 1300 322 322.

TTY

Users of TTY can phone 133677 then advise the Council's contact number or Council's Customer Service number of 1300 322 322.

PDF Downloads

We have attempted to keep PDF downloads to a minimum, however there are certain instances where PDFs are necessary. You can download Adobe Reader. All PDF files on this website open in a new window.

If you cannot access a PDF document on this page, contact Frankston Council on 1300 322 322 for more details, or for a hard copy of the document.

Contact Us

Frankston City Council
PO Box 490
30 Davey Streey
Frankston 3199
P. 1300 322 322
E. Correspondence@frankston.vic.gov.au

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