Food Safety Complaints

Frankston City Council is responsible for protecting and enhancing the health and safety of the community.

Environmental Health Officers perform an important role by ensuring local food businesses are complying with the provisions of the Food Act and Australian Food Safety Standards.

The following duties are performed to protect the community and raise food hygiene standards:

  • Carry out food safety program compliance checks
  • Conduct regular food sampling and participate in regional and statewide sampling surveys
  • Conduct food recalls to remove contaminated or incorrectly labelled food products from retail businesses
  • Investigate all food complaints including food poisoning allegations, unregistered and unclean premises.

All complaints relating to these matters should be immediately reported to Council Health Services:

Contact Us

Frankston City Council
30 Davey Street
Frankston 3199
P. 1300 322 322
E. info@frankston.vic.gov.au

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