Hard Waste Collection

Hard Waste Quick Links

Hard waste, green waste and recyclables can be taken to the Frankston Regional Recycling and Recovery Centre (FRRRC), which is open seven days a week 8am-4pm (closed Christmas Day and Good Friday). A number of items are accepted free-of-charge including paint, e-waste and scrap metal.

Hard Waste Collection 2017

Council is again providing a Hard Waste Collection for Frankston City households during Spring this year. Brochures will be delivered to all households advising of their collection dates closer to the scheduled week.

Households will receive a brochure in their letterbox two weekends before their collection week, advising details about what will and will not be accepted.

Hard Waste Collection 2017 Rules

Council is strictly enforcing illegal dumping and the rules around hard waste collection including:

  • Place items out on your nature strip no earlier than the Saturday (two days) before the Monday of your collection week - any earlier and you risk being fined for illegal dumping
  • Each household is allowed to put out no more than two cubic metres of material for collection
  • Any excess waste or items not accepted will have to be removed by the resident
  • Any items left on the nature strip after the collection will be considered illegal dumping

Several Council officers will be patrolling in marked and unmarked vehicles, seven days and nights a week.

Hefty penalties apply with fines starting at $200.

Please ensure material is out for collection by 6am on the Monday of your collection week. If not out in time, a return visit will not be made.

Enquiries, phone WM Waste Management: 9721 1915

Many items collected will be recycled, however hard waste ends up in landfill so please recycle as much as possible before deciding to place it on the nature strip for collection.

Good quality items can be donated to charity. To find a charity shop near you visit the National Association of Charitable Recycling Organisations (NACRO) website:

It is an offence to interfere with hard waste

Unauthorised removal of hard waste can attract a fine starting at $500.

Do not remove or interfere with hard waste placed out for collection, except with the consent of:

  • The person who placed the hard waste out
  • Council
  • Authorised officer

Consent can only be given if:

  • Hard waste being removed is for the personal use of the person requesting consent
  • Remaining hard waste is left in a safe and tidy manner

Report professional scavengers to Council on 1300 322 322 or use the MyFrankston App.

Hard Waste Collection 2017: These items are accepted

Neatly place your items in five separate stacks on the nature strip, to allow goods to be recycled. Five separate vehicles will visit your street.

Stack 1: Hard Waste

Hard waste ends up in landfill, so please recycle as much as you can before deciding to place it on the nature strip for collection

  • Household furniture, clothing, toys
  • Small electrical items: kettles, hair dryers
  • Carpet rolls up to 1.5 metres long
  • Mirrors, glass and crockery: securely wrapped in cardboard marked ‘fragile’
  • Timber up to 1.5 metres long and no more than 12 pieces

Stack 2: Scrap metal and whitegoods*

  • Scrap metal, corrugated iron, empty tins (remove lids)
  • Whitegoods such as washing machines, dryers, dishwashers
  • Lawn mowers, tools, small car parts (no engine blocks)
  • Hot water systems, baths
  • DVD players, stereos, VCRs, games consoles
  • Corded power tools

Stack 3: E-waste and fridges*

  • TVs and computers
  • Printers, keyboards, ‘mice’
  • Refrigerators and freezers (remove doors for safety)

Stack 4: Bundled green waste*

  • Tree cuttings tied into bundles with string (not rope, wire or plastic)
  • Branches up to 15 cm in diameter, no tree stumps weighing more than 30 kg
  • Bundles should be no longer than 1.5 metres and one person must be able to lift to shoulder height

Stack 5: Mattresses*

  • No more than two mattresses and/or bed bases

*Items marked with an asterisk will be recycled

Hard Waste Collection 2017: These items will not be collected

  • No tyres, wheels or car batteries
  • No renovation, building or demolition materials, fencing, rubble, soil, bricks or concrete
  • No dangerous goods (e.g. paints, oils, poisons or pool chemicals)
  • No hazardous waste (e.g. asbestos, cement sheeting or sharps)
  • No gas bottles, fuel tanks or water tanks
  • No unwrapped glass
  • No household garbage
  • No recyclables suitable for household recycling bins
  • No untied green waste or green waste in plastic bags
  • No waste from industrial and commercial premises and businesses operated from home

Place items out no earlier than the Saturday two days before your collection week - any earlier and you risk being fined for illegal dumping.

Your rubbish is your responsibility

Any residents placing hard waste items on the nature strip without prior approval may be treated as having illegally dumped rubbish and may be fined. Hefty penalties apply with fines starting at $200.

At Call Hard Waste and Bundled Green Waste Collection

You can book an At Call Waste Collection at any time throughout the year. Charges apply.

Phone Council Monday to Friday between 8.30am-5pm on 1300 322 322.

$180 for two cubic metres.

Please note: Concession discount available. Additional charges apply for mattresses.

  • No more than two cubic metres in total  
  • Neatly place your items in two separate stacks on the nature strip or inside your front yard, close to the property boundary for easy access
  • If you choose to have your items collected from the nature strip, please place items out no earlier than the Saturday two days prior to your collection week – any earlier and you risk being fined for illegal dumping
  • Prominently display the orange sticker that will be sent to you after booking
  • Items marked with an asterix(*) will be recycled. Please recycle as much hard waste as possible before deciding to place it on the nature strip for collection

Eligible Concession Cards for the ‘At Call’ service discount

To be eligible for the ‘At Call’ service discount the person seeking a concession must hold one of the following concession cards:

  • Pensioner Concession Card (PCC) issued by the Australian Government, Department of Human Services (formally Centrelink)
  • Pension Concession Card (PCC) issued by Department of Veterans Affairs (DVA)
  • DVA Gold Repatriation Health Card - For All Conditions
  • DVA Repatriation Heath Card - For All Conditions (Dependent)
  • DVA Gold Repatriation Heath Card - Totally and Permanently Incapacitated (TPI)
  • DVA Gold Repatriation Heath Card - For All Conditions - War Widow/Widower (WW)
  • Health Care Card issued by Australian Government, Department of Human Services
  • Commonwealth Seniors Health Card issued by Australian Government, Department of Human Services

At Call: These items are accepted

  • No more than two cubic metres in total
  • Neatly place your items in two separate stacks, either on the nature strip or inside your front yard, close to the property boundary for easy access

Stack 1 - Hard waste

  • Carpet rolls up to 1.5 metres long
  • Clothing
  • Household furniture such as chairs, lounge settings
  • Mirrors, glass and crockery, securely wrapped in cardboard marked ‘fragile’
  • Small electrical items: kettle, hair dryer, corded power tools
  • Timber no longer than 1.5 metres and no more than 12 pieces

Scrap metal and whitegoods*

  • Scrap metal, corrugated iron, empty tins (remove lids)
  • Whitegoods such as washing machines, dryers, dishwashers
  • Lawn mowers, tools, small car parts (no engine blocks), bicycles  
  • Hot water systems, baths
  • DVD players, stereos, VCRs, games consoles

Bundled green waste*

  • Tree cuttings tied into bundles with string (not rope, wire or plastic)
  • Branches up to 15 cm in diameter, no tree stumps weighing more than 30 kg 
  • Bundles should be no longer than 1.5 metres and one person must be able to lift to shoulder height

Mattresses
Additional charges apply per mattress - please request details at time of booking

  • Up to ten mattresses and/or bed bases

Stack 2 E-waste and fridges*

  • TVs and computers
  • Printers, keyboards, computer ‘mice’
  • Refrigerators and freezer (remove doors for safety)

Items marked with an asterisk(*) will be recycled. Please recycle as much hard waste as possible before deciding to place it on the nature strip for collection

At Call: These items will not be collected

  • No tyres, wheels or car batteries  
  • No renovation, building or demolition materials, fencing, rubble, soil, bricks or concrete
  • No dangerous goods (e.g. paints, oils, poisons or pool chemicals)
  • No hazardous waste (e.g. asbestos, cement sheeting or sharps)
  • No gas bottles, fuel tanks or water tanks
  • No unwrapped glass
  • No household garbage
  • No recyclables suitable for household recycling bins
  • No untied green waste or green waste in plastic bags
  • No waste from industrial and commercial premises and businesses operated from home

Council may issue on-the-spot fines for early placement of waste along with unauthorised removal of hard waste. Unauthorised removal of hard waste from the nature strip is theft. To report scavengers please phone Council on 1300 322 322.

At Call Bookings and Payment

Phone Council Monday to Friday between 8.30am-5pm on 1300 322 322.

An information package with all the details will then be mailed to you, including:

  • Brochure outlining which items will and will not be accepted and how to sort and present your waste correctly  
  • Orange sticker to display in a prominent position on your waste to make it clear it is booked for collection

Other Recycling and Disposal Options

Frankston Regional Recycling and Recovery Centre (FRRRC)

Hard waste, green waste and recyclables can be taken to the Frankston Regional Recycling and Recovery Centre (FRRRC), open seven days a week, 8am–4pm (closed Christmas Day and Good Friday). Many items are free-of-charge including paint, e-waste, whitegoods and scrap metal. FRRRC is not a landfill site. No food, liquid or hazardous waste accepted.

Specialty Recycling and Disposal Directory

Alternative recycling and safe disposal options for a wide variety of items are listed:

Kerbside Waste Bin Collections

For information about what items are accepted through the kerbside collection service for household garbage, recycling and green waste, visit the Bin Information page:

Charity Donations

Good quality items can be donated to charity. To find a charity shop near you, check your local phone directory or visit the National Association of Charitable Recycling Organisations (NACRO) website:

Your rubbish is your responsibility

Any residents placing hard waste items on the Council nature strip without prior approval may be treated as having illegally dumped rubbish and may be fined. Hefty penalties apply with fines starting at $200.

Contact Us

Frankston City Council
30 Davey Street
Frankston 3199
P. 1300 322 322
E. info@frankston.vic.gov.au

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